Cabin Crew & Airlines Operation

  • Kursus ini direka untuk lepasan sekolah & individu (termasuk warga asing) yang mencari kerjaya dalam industri penerbangan dan perhotelan
  • Lulus Sijil Pelajaran Malaysia(SPM) atau setaraf dengan sekurang-kurangnya lulus dalam Bahasa Malaysia dan Bahasa Inggeris atau setara dengannya
  • Malaysia Unified Examination Certificate
    Yuran : RM 1,500
    Tempoh : 10 hari

COURSE CONTENT

  • Personal image and grooming
  • Introduction to aviation
  • Basic food and beverage
  • Customer care
  • Effective communication
  • Writing effective resume
  • Guideline when apply job interviews

COURSE OBJECTIVE

At the end of course you will be able to :

  • Have a hands on training in the field of aviation
  • Be aware of the importance of projecting proper grooming, department and social etiquette during customer interaction
  • Have a basic understanding of food and beverage
  • Understand the importance of providing consistently excellent customer service every time
  • Develop self-confidence and be able to communicate effectively and confidently
  • Prepare effective resumes for job interview

TRAINING

Conducted by Highly Experienced Trainers with more than 40 years of individual training experience. They have trained crew of International airlines such as :

  • Malaysia Airlines
  • Jet Airways (India)
  • Etihad Airways (UAE)
  • Oman Air
  • Front line customer service industries
  • Learn in an aircraft environment