Minimum SPM or equivalent with Pass in Bahasa Malaysia and English
Malaysia Unified Examination Certificate
Fee: RM 2,500 Duration: 10 Days
COURSE CONTENT
Personal image and grooming
Introduction to aviation
Basic food and beverage
Customer care
Effective communication
Writing effective resume
Guideline when apply job interviews
COURSE OBJECTIVE
At the end of course you will be able to :
Have a hands on training in the field of aviation
Be aware of the importance of projecting proper grooming, department and social etiquette during customer interaction
Have a basic understanding of food and beverage
Understand the importance of providing consistently excellent customer service every time
Develop self-confidence and be able to communicate effectively and confidently
Prepare effective resumes for job interview
TRAINING
Conducted by Highly Experienced Trainers with more than 20 years of individual training experience. They have trained crew of International airlines such as :
